Contact
We're Here to Help
Have a question about GINNU Smart Eyewear, your order, or one of our products?
We're happy to help.
Customer Support
For product questions, order assistance, replacement requests or general support, get in touch with our team.
Support Hours:
Monday – Saturday
10:00 AM – 6:00 PM IST
For Faster Assistance
When contacting us about an order, please include:
Order Number
Product / Model
Your Question or Issue
If you're reporting a product issue, adding a photo or short video can help us understand the problem faster.
Product Support
Need help with:
- Bluetooth connection
- Phone pairing
- Calls & music
- AI Assistant
- AI Translation
- Camera/video features
- Charging & battery
- General product usage
Our Help & Support page may also answer your question.
Replacement Support
If you need assistance with a product issue, please review our Replacement Policy before contacting us.