FAQ
What are GINNU Smart Glasses?
GINNU Smart Glasses combine everyday eyewear with smart technology, including an AI Assistant, open-ear audio, Bluetooth connectivity and hands-free calling. Selected Video Glasses models also include an HD camera.
What can I do with GINNU Smart Glasses?
Depending on the model, you can use GINNU glasses to:
- Talk to your AI Assistant
- Listen to music
- Make and receive calls
- Change music tracks
- Connect with your smartphone
- Use AI translation
- Capture photos and videos on supported Video Glasses
Do GINNU glasses connect to my phone?
Yes. GINNU smart glasses can connect to your smartphone through Bluetooth for supported features such as calls, music and other connected functions.
Can I make and receive phone calls?
Yes. GINNU glasses support hands-free calling through the connected smartphone.
Can I listen to music?
Yes. GINNU glasses feature open-ear speakers that allow you to listen to music while keeping your ears open to your surroundings.
Do all GINNU glasses have a camera?
No. The HD camera is available on supported GINNU Video Glasses models. Please check the individual product page for the exact features of each model.
How long does the battery last?
GINNU glasses offer up to 8 hours of battery life, depending on the model and usage.
Does GINNU support AI translation?
Yes. GINNU's AI translation feature supports 152 languages.
Can I use the AI Assistant without my phone?
Some smart features may require a connected smartphone and/or internet connection. Exact requirements can vary by model and feature.
Are GINNU glasses compatible with Android and iPhone?
GINNU glasses are designed to connect with compatible smartphones. Compatibility can vary by model and software requirements. Please check the product specifications before purchasing.
Can I try GINNU glasses before buying?
We are working on a Virtual Try-On experience that will allow you to see how selected GINNU frames look on you.
How do I choose the right GINNU model?
Each model is designed with different features and styles. Visit All Glasses to compare the available models and check their individual specifications.
How long does delivery take?
Delivery times depend on your location and the shipping method available for your order. See our Shipping & Delivery page for details.
What if my glasses arrive damaged or have an issue?
Please contact GINNU Support as soon as possible after receiving your order. See our Replacement Policy for the applicable process and conditions.
How can I contact GINNU?
You can reach us through our Contact Us page. Our support team will help with product, order and general questions.