Shipping & Delivery

Fast, Reliable Delivery from GINNU

We carefully pack every GINNU order to help ensure your smart eyewear reaches you safely.

Order Processing

Orders are generally processed after successful payment and verification.

Once your order is processed, it is handed over to our delivery partner.

You will receive order and shipping updates through the contact details provided during checkout.

Delivery Time

Delivery time depends on your location and the courier service available for your address.

Estimated delivery:3–7 business days across most serviceable locations in India.

Remote or difficult-to-service locations may require additional time.

Shipping Charges

Shipping charges, if applicable, will be clearly displayed during checkout before you place your order.

Any applicable free-shipping offer will be shown on the website or during checkout.

Order Tracking

Once your order has been shipped, tracking information will be shared through the contact details provided with your order.

You can use the tracking information to follow your shipment's progress.

Delays

Occasionally, deliveries may take longer due to:

  • Weather conditions
  • Courier delays
  • Operational issues
  • Public holidays
  • Remote locations
  • Unexpected circumstances beyond our control

If your order appears to be significantly delayed, please contact GINNU Support.

Incorrect or Incomplete Address

Please carefully check your shipping address before completing your order.

If an incorrect or incomplete address is provided, delivery may be delayed or the shipment may be returned to us.

Contact us as soon as possible if you notice an address issue after placing your order.

Damaged Package

If your package appears damaged when delivered, please take photographs or a video of the package before opening it, if possible.

If the product inside is damaged, contact GINNU Support promptly and provide your order number along with photos/videos.

Important

Delivery timelines are estimates and may vary depending on your location and courier availability.

For product issues after delivery, please refer to our Replacement Policy.